Shipping policy
SHIPPING POLICY
Processing Time
All products are made-to-order and printed especially for you. Once you place your order, our production partner begins creating your items. Production typically takes 2-7 business days before your order ships.
Shipping Rates
We offer the following shipping options for domestic (United States) orders:
- FREE Standard Shipping on all orders $60 and above
- Standard Shipping: $8.00 flat rate for orders under $60
- Express Shipping: $15.00 flat rate (faster delivery)
International shipping rates are calculated at checkout based on your location and order weight.
Delivery Time
After production is complete, delivery times are:
- United States: 3-7 business days
- International: 7-21 business days (varies by country)
Please note that total delivery time includes both production time (2-7 days) and shipping time.
Order Tracking
Once your order ships, you'll receive an email with tracking information so you can monitor your package's journey to you.
Shipping Address
Please ensure your shipping address is correct before completing your order. Address changes can only be made within 24 hours of placing your order. Contact us immediately at [your email] if you need to update your address.
Delivery Delays
While we strive to meet estimated delivery times, we cannot guarantee specific delivery dates. Delays may occur due to:
- High order volume during peak seasons
- Customs processing (for international orders)
- Weather or carrier delays beyond our control
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates and must be paid by the recipient upon delivery.
Questions?
If you have questions about your order's shipping status, please contact us at CROSSANDCROWNCOAPPAREL@GMAIL.COM